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and enterprise risk management
The Insurance Professional Profile Package: Position your agency for success with these Insurance Professional Profile books and save $20 when you buy all three together
includes a companion data file filled with resources)
This 5th edition—now referred to as The Pulse of Customer Service—includes data segmented between personal lines and commercial lines personnel
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The Insurance Professional Profile Package Learning Guide and enterprise risk managementThe Insurance Professional Profile Package: Position your agency for success with these Insurance Professional Profile books and save $20 when you buy all three together! Book #1: Growth & Performance Standards The Growth & Performance Standards study provides benchmarks for comparing independent agency performance. Independent insurance agency owners use the results to compare their agency's performance against their agency peer group, giving owners
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